Purciarele Group case Study: Solving HR Challenges in Environmental Engineering

 

• Industry: Environmental Engineering
• Location: FL, TX, AR
• Size: 20 employees
• Established: Over 20 years

Client’s Challenge

• Lack of a comprehensive employee handbook and solid HR policies
• A pressing need to hire a technician with experience in environmental testing

Solution/Our Approach

1. Information Gathering

• Initial Consultation: We conducted an in-depth consultation to understand the client’s HR needs, business structure, and challenges. We focused on identifying the company’s goals, culture, and any specific issues, such as compliance, performance management, or employee relations.

2. Customized Solutions

• Regarding the Technician Hiring:
  • Role Identification: We defined the key responsibilities and qualifications required for the technician role, emphasizing skills that would improve operational efficiency.
  • Job Description Development: We created a detailed job description outlining the specific duties, qualifications, and experience required. This included both technical competencies and soft skills to ensure a cultural fit.
  • Candidate Sourcing: We utilized multiple channels to source candidates, including job boards, industry networks, and professional associations in environmental engineering.
  • Screening and Interviews: After screening candidates, we conducted interviews and presented the client with several qualified options for final review.
  • Offer and Onboarding: Once a suitable candidate was selected, we facilitated the offer process and ensured a smooth onboarding experience.
• Regarding the Employee Handbook:

1. Establishing Clear Policies: We created a handbook outlining company policies on attendance, workplace safety, job roles, and employee benefits, helping employees understand company expectations.

2. Ensuring Legal Compliance: The handbook aligned the client’s practices with state and federal regulations, covering areas like anti-discrimination, harassment prevention, and employee rights.

3. Improving Consistency: Standardized procedures for time off, performance reviews, and disciplinary actions were introduced, ensuring fairness and clarity in management practices.

4. Enhancing Onboarding: The handbook served as a key resource for onboarding new hires, easing their transition by providing clear operational guidelines.

5. Supporting Growth: As the company grows, the handbook will continue to serve as a guide, aligning employees with company goals and processes.

Implementation

1. Initial Consultation and Assessment: We conducted an in-depth consultation with the client’s leadership, reviewing existing policies and identifying gaps.
2. Customization of Policies: Tailored policies were developed to cover employee behavior, attendance, performance management, and compliance with labor laws.
3. Drafting the Handbook: A clear and accessible handbook was created, including sections on company values, conflict resolution, and employee expectations.
4. Review and Feedback: The handbook draft was reviewed with management, and feedback was incorporated to ensure alignment with strategic goals.
5. Training and Rollout: Management was trained on how to implement the handbook, and employees were introduced to it through meetings.
6. Ongoing Support: We provided continuous support to ensure smooth adoption of the policies and updated the handbook as needed to reflect changing regulations.

Key Results

• Reduced Onboarding Time: Onboarding time was reduced by 30% following handbook implementation.
• Improved Management Efficiency: Managers experienced a 40% reduction in time spent on HR tasks.
• They have a monthly retainer with Purciarele Group to ensure ongoing HR support is available at all times.

Strategic Wins

• Scalable Growth: The handbook provided a standardized approach to managing a growing workforce, ensuring consistent operations and HR management.
• Stronger Employer-Employee Relations: Transparent policies improved communication and trust between management and employees, helping prevent conflicts.
• Operational Efficiency: Established procedures for HR situations streamlined decision-making, allowing management to focus on strategic goals.
• Enhanced Brand Reputation: The handbook improved the company’s internal operations and enhanced its external image, contributing to its ability to attract and retain top talent.

In summary, the handbook aligned the client’s HR practices with strategic growth, legal compliance, and operational efficiency, while strengthening employee relations and engagement.

Metrics

• 30% reduction in onboarding time
• 40% decrease in management time spent on HR tasks